Frequently Asked Questions

How long does it take for payments to reach my bank account?

Funds are available for withdrawal 15 calendar days from the transaction. In the case of weekends or holidays, the settlement will occur on the next business day.

How do refunds work?

You can issue refunds and each one has a commission of USD 2.

How much do claims cost?

Claims (also known as chargebacks) incur a fee of USD 10.

In what currency can I settle the money from my sales?

The money is available for withdrawal in the currency of the country where your company is based.

Can I link multiple bank accounts?

Yes, you can add multiple bank accounts to your account.

Are there any contractual lock-in periods?

No, you can cancel anytime.